Common Questions, Clear Answers

Alphalitical is currently available through a web browser rather than a dedicated Android or iOS app. The dashboard is responsive and can be accessed from mobile devices, so you can stay connected to your monitoring data wherever you are.

Yes. Alphalitical provides access to historical monitoring data, allowing you to look back at past conversations, identify changes over time, and understand how discussions around your monitored keywords have evolved.

You can request us to show your historical data to help you understand the context for connecting digital conversations with your marketing, communication, and strategic decisions.

Alphalitical helps you monitor digital conversations, understand the topics people are discussing, assess sentiment, track changes over time, and gain a clearer perspective on your brand, competitors, audience, and market. Supported by a detail-oriented team, advanced technology, and deep local insights, Alphalitical brings data from multiple digital channels into a single workspace. This makes it easier to explore conversations and use the resulting insights to inform your decisions. Alphalitical is your reliable partner.

Alphalitical provides insights into conversations around your monitored keywords, including mentions, sentiment, trending topics, influential voices, media reach, geographic patterns, and other signals derived from your monitoring data.

Alphalitical provides insights into conversations around your monitored keywords, including mentions, sentiment, trending topics, influential voices, media reach, geographic patterns, and other signals derived from your monitoring data.

These insights help you understand developments related to your monitored keywords and provide valuable context on your audience, market, and digital conversations.

We believe better decisions begin with a deeper understanding of the subjects and topics being monitored. Alphalitical brings together technology, data, and expertise to turn digital conversations, audience perspectives, and market signals into clear, accessible insights. Instead of looking at data in isolation, we help transform analysis into practical insights that support clearer, measurable decision-making across strategy, communications, and marketing.

Alphalitical supports creators, businesses, agencies, enterprises, and researchers looking to better understand digital conversations and audience behavior.

Alphalitical currently specializes in tracking, aggregating, and analyzing Bahasa Indonesia mentions, providing tailored insights into local audience perspectives and public sentiment across Indonesia.

Our experience includes more than 7,400 data analysis reports, 173 national-scale surveys, and 21,900+ digital content pieces.

Besides providing a comprehensive social media and digital news monitoring platform, Alphalitical offers a multitude of other services such as market intelligence, campaign strategy, creative production, online activation, and strategic delivery unit.

Alphalitical provides an all-inclusive, real time social media listening tool that covers all the major social media platforms (sources such as Instagram, Facebook, X, TikTok, YouTube) and a plethora of news media outlets to help provide an eagle eye view of public conversations and perception. On top of that, Alphalitical can provide more holistic coverage with our other services to support a more comprehensive understanding of your digital presence.

Alphalitical currently offers a custom subscription option designed around your monitoring needs. The setup can be tailored based on factors such as the number of keywords, mention limits, data update schedules, user access, and other requirements.

Yes. Alphalitical offers flexible subscription durations that can be tailored to your needs. Whether you need monitoring for a short-term campaign, a specific project, or a longer-term initiative, the subscription can be arranged based on your requirements.

Yes. You can explore sample keyword results to get a better understanding of how Alphalitical works before subscribing. If you need a closer look, our team can also walk you through the platform based on your needs.

Yes. You are able to manually cancel your subscription prior to the scheduled renewal date within your current plan. You can do so through the Project’s Settings page, under the Plan & Subscription tab. Additionally, if a pending payment is not completed by the renewal date, your subscription will be automatically cancelled.

Yes, you can. You can do so by accessing your account and activating your subscription through the Project Setting’s page, under the Plan & Subscription tab. When you reactivate your previous plan, your billing schedule will continue according to your previous subscription arrangement.

Yes, you can. You have the flexibility to change your subscription to a different plan. You can either upgrade your current plan to a higher tier plan, or downgrade your plan to a lower tier plan. In doing so, you’ll adjust to the new package specifications provided by your newly selected plan.

Alphalitical can monitor conversations across social media platforms and online media outlets, including sources such as Threads, Instagram, Facebook, X, TikTok, YouTube, and various news sites. Platform availability may depend on your subscription setup.

Alphalitical helps you understand what is being discussed around your monitored keywords through insights such as mentions, sentiment, trending topics, popular keywords, influencers, engagement, and media reach. These insights help you understand how conversations are evolving and identify what matters most.

Yes. You can filter monitoring data by factors such as time period, platform, and location, making it easier to focus on the conversations most relevant to your analysis.

Yes. Alphalitical automatically classifies monitored content by source, making it easier to distinguish social media conversations from online news coverage.

Yes. You can monitor multiple keywords within a project and refine your search using Boolean operators such as AND, OR, and NOT. This helps you focus your monitoring on specific brands, topics, competitors, or combinations of keywords.

Yes. Alphalitical allows you to invite team members to collaborate on your monitoring projects. The number of members you can invite depends on your subscription plan, so you can choose a setup that fits your team size and monitoring needs.

Yes. Alphalitical allows you to export your monitoring findings in a shareable report format. The number of times you can export is dependent on your subscription plan.

Yes. Alphalitical can monitor both posts and comments from supported social media platforms.

Alphalitical subscriptions are billed based on the terms agreed for your custom plan. Billing details, payment schedules, and other terms will be shared when setting up your subscription.

You can complete the payment to begin or renew your subscription based on the payment methods provided on the checkout journey through Alphalitical’s dashboard. For our other services, a consultation session is required with our team so we can evaluate your specific needs. We will then share a breakdown of the service, along with the available payment options and instructions.

Changes or cancellations depend on the terms of your subscription. Please contact our team to discuss your request and any applicable terms.

Alphalitical offers services across monitoring, market intelligence, campaign strategy, creative production, online activation, and strategic delivery. These services can be tailored based on your objectives, challenges, and project needs.

Yes. Alphalitical can support different stages of a project, from preliminary market research and strategy development to creative production, online activation, and execution. The scope can be adjusted based on your project needs.

We start by understanding your objectives, challenges, and project requirements. Based on these needs, we define the appropriate scope and work with your team through the agreed stages of the project.

Yes. Alphalitical can tailor its services based on your project objectives, scope, timeline, and specific requirements. You can work with us on a specific service or combine multiple services depending on what your project needs.

Yes. Alphalitical can support both short-term campaigns and longer-term projects. The scope and approach can be adjusted based on your objectives, timeline, and project requirements.